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Ten Anti-Fraud Tips For Online Vendors
1. Even though it might be a hassle, insist on a mailing address, zip or postal code and phone number of the buyer and then check them out to ensure they aren't fake.
2. Insist on a faxed customer signature and a faxed photocopy of the credit card (from a photocopy is fine).
3. If you can't contact the buyer by phone or the phone number is unreachable, then don't process the order
4. Use Address Verification services where they're available
5. Be extremely wary of shipping overseas - it can be hard to pursue claims abroad. Eastern Europe is seen by many as a high risk area.
6. Check the email address against the name on the credit card. If the real name doesn't match the email name then you definitely want more reassurance before processing the order.
7. Refuse to process orders from free email domains unless you have incontrovertible proof of the buyer's identity.
8. Never ship products to postal box numbers. Always insist on a physical shipping address.
9. Check the DNS table of the remote IP of the customer. Find out the remote server's geographic area and check it against the address of the customer. Few people connect to the Net using a long distance call. You also need to check the mailing address, phone number and email address of the server, though thieves can also set up servers too.
10. Be especially careful of those wanting higher priced fast delivery or otherwise being price insensitive. Thieves don't care how much it costs as they don't plan to pay.
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